Jalindar shendage

Policies

⭐ PRIVACY POLICY

for JALINDAR SHENDGE

1. Introduction

This Privacy Policy explains how JALINDAR SHENDGE collects, uses, stores, and protects your information when you access our website, WhatsApp communication services, RCS messaging systems, or any related digital service we provide.

We value your privacy and comply with:

  • Indian IT Act, 2000
  • IT (Reasonable Security Practices and Procedures) Rules, 2011
  • Meta/WhatsApp Business Policy
  • RCS/Telecom data handling standards

By using our Services, you consent to the practices described in this policy.

2. Information We Collect

We may collect the following categories of data:

A. User Information

  • Name
  • Business name
  • Email address
  • Mobile number
  • Documents submitted for verification
  • Business address

B. Device Information

  • IP address
  • Browser type
  • Device identifiers
  • Operating system

C. Cookies & Tracking Data

  • Session cookies
  • Preference cookies
  • Analytics cookies

These help us improve performance and enhance user experience.

D. Message Data

Only metadata required for service delivery may be processed, such as:

  • Template content
  • Delivery timestamps
  • Message category (transactional/promotional)
  • Customer opt-in records

We do not store your customers’ personal chat content, except what is required for regulatory compliance or integration setup.

3. Purpose of Data Collection

We collect data to:

  • Set up WhatsApp API/RCS business accounts
  • Validate business documents
  • Facilitate message delivery
  • Ensure compliance with Meta and Telecom policies
  • Maintain communication records
  • Improve service performance
  • Handle customer support

4. Consent for WhatsApp & RCS Data Processing

By using our Services, you explicitly provide consent for:

  • Processing your business and technical data
  • Sharing necessary information with WhatsApp/Meta, Google (for RCS), telecom carriers, or DLT platforms
  • Using message templates submitted by you
  • Contacting you for updates or compliance notices

You may withdraw consent anytime, but service functionality may be affected.

5. Legal Basis for Processing

We rely on the following legal bases:

  • Consent
  • Performance of Contract
  • Compliance with Legal Obligations
  • Legitimate Business Interests

6. How We Use Collected Data

Data may be used to:

  • Create/verify your WhatsApp Business API or RCS profile
  • Provide customer communication solutions
  • Manage service subscriptions
  • Improve system security
  • Conduct analytics
  • Troubleshoot support requests

We never sell or misuse your data.

7. Data Retention & Deletion

We retain data only as long as necessary for business, regulatory, or legal requirements.
You may request deletion of your account or associated data by contacting us.

Exceptions apply when:

  • Law requires data retention
  • Meta, Telecom operators, or DLT platforms require logs
  • Fraud prevention requires extended retention

8. Data Sharing with Third Parties

We may share limited data with:

Meta / WhatsApp

For API verification, templates, messaging compliance.

Google / RCS Platform Providers

For brand verification and RCS messaging delivery.

Telecom Operators & DLT Platforms

For identity verification, message routing, and compliance.

Authorized Service Providers

For technical, hosting, or integration support.

We never share or sell your customer contact lists.

9. Security Measures & Encryption

We implement:

  • SSL encryption
  • Secure server architecture
  • Access-restricted systems
  • Authentication protocols
  • Regular security audits

No system is fully immune to cyber risks, but we use industry-standard protections.

10. Cookies & Tracking Technologies

Cookies help us:

  • Analyze usage
  • Improve performance
  • Remember user preferences

You may disable cookies, but certain functionalities may not work.

11. Data Transfer & Storage (India-based)

All data is stored on servers located within India, in compliance with:

  • Indian Data Localization Guidelines
  • IT Act, 2000

We do not transfer your data outside India unless required by WhatsApp/Meta servers.

12. User Rights

Under Indian law, you have the right to:

  • Access your data
  • Request correction
  • Request deletion
  • Withdraw consent
  • Raise complaints

13. Policy for Children

Our Services are not intended for minors under 18.
We do not knowingly collect children’s data.

14. Updates to Privacy Policy

This policy may be updated periodically. Continued use of Services implies acceptance of updated terms.

15. Governing Law (India)

This Privacy Policy is governed by the laws of India with jurisdiction in the courts of Maharashtra.

16. Contact Information

Business Name: JALINDAR SHENDGE
Address: Plot No. 79/80, Pundlik Nagar, Chh. Sambhajinagar – 431001
Contact: 9623777935
Email: kharatkunal4y@gmail.com

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